2026
> Became a mentor of 3 team members in Operational Excellence to improve high-tier VIP escalation workflow / overall time-to-resolution
Sunrisen Horizon
Link to album: https://music.waveflower.org
/ɡuːi/
Ying Chyi is my first name, Gooi is my given last name and what I go by. It is pronounced as "gooey".
Click to listen — [view source]
7 years of Distributed Cloud Storage Engineering
Contributed to Spaces and CDN products resulting in more than 8% month-over-month revenue growth. Spaces monthly recurring revenue is now ~$2MM (more than 4x compared to 5 years ago).2025
> Advanced to Senior Engineer I (IC3)
> Improved log analytics and dashboards to speed up troubleshooting of customer escalations, contributing to improved resolution times which leads to lowered churn
2024
> Led deployment of 3 additional Spaces regions (in Bangalore, London and Toronto datacenters)
> Mentored IC2s to aid in deployment efforts, designed load tests, gathering useful performance data for new offerings such as the Spaces high-performance tier at >10K combined RPS per bucket
2022
> Advanced to Software Engineer II (IC2)
> Proposed RFC and implemented secure encryption/decryption/storage of S3 secret access keys in DB
2019
> Joined DigitalOcean as IC1